Service Terms and Conditions

RATES
All rates quoted are in UNITED STATES DOLLARS
Activities are subject to availability

RATE CHANGES
Due to the continued volatility in the international fuel price, which has a direct impact on the companies operational costs, Livingstone’s Adventure (the company) reserves the right to immediate increase rates without prior notice. However, should this happen it will be communicated to all agents formally as soon as we become aware of an increase.
LIVINGSTONE’S ADVENTURE (the company) reserve the right to change any of the rates above without prior notice should any operating costs increase.
Rates quoted for confirmed bookings will be honoured

RATES INCLUDE
Return road transfers from the Victoria Falls border, Livingstone town and from Sun
International’s Falls Resort.
Where indicated on certain activities, meals or snacks and beverages

RATES EXCLUDE
Curio shop purchases
DVDs of Microlight and Helicopter Flights
Park entry fees that may be levied

PAYMENT
Livingstone’s Adventure reserves the right to accept and confirm bookings at their discretion.
Bookings will be confirmed once full prepayment has been made.
Livingstone’s Adventure accepts VISA and MasterCard cards.

GROUP BOOKINGS/FUNCTIONS
All booking detail must be confirmed in writing.
All changes to bookings i.e. date, number of visitors, activity details etc must be notified in writing.
Livingstone’s Adventure reserves the right to cancel or release any provisional bookings should the applicable payments not be made to secure the booking.

CANCELLATION POLICY
A 100 % cancellation fee will be charged if the booking is cancelled 7 days prior to the activity.
A 50 % cancellation fee will be charged if the booking is cancelled 14 days prior to the activity.
All No-Shows will be addressed the day after the activity has taken place.

EXCEPTIONS TO THE CANCELLATION POLICY
Medical certificate
Delays in travel due to technicalities beyond control
Bereavements
Any other exceptions will be authorised by the Managing Director

CHILDREN
Discounted children’s rates apply to relevant African Queen /African Princess and Victoria Falls River Safari activities.
Children under 4 years of age are free of charge for relevant African Queen / African Princess and Victoria Falls River Safari activities.
Children must be accompanied by a parent / guardian who will need to sign the relevant indemnities on their behalf.